Privacy Policy

Introduction

The Crystal Whore (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or make a purchase.

Information We Collect

We collect information you provide directly and data collected automatically:

• Contact information: Name, email address, phone number, and shipping/billing address when you place an order or subscribe to updates.
• Order details: Products purchased, payment information (processed securely by Stripe), and order history.
• Analytics data: Pages viewed, products browsed, cart activity, device type, browser, and approximate location via cookies and similar technologies.
• Marketing preferences: Email/phone opt-in status if you subscribe to promotional communications.

How We Use Your Information

• Process and fulfill orders, including shipping and delivery.
• Communicate with you about your orders, shipping updates, and customer service inquiries.
• Send promotional emails and SMS messages if you have opted in (you may unsubscribe at any time).
• Analyze site usage to improve our products, services, and user experience.
• Detect and prevent fraud or unauthorized transactions.
• Comply with legal obligations.

Cookies & Tracking

We use cookies and similar tracking technologies to operate our site, remember your preferences, understand how you interact with our store, and for analytics. You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

Third-Party Services

We share data only with trusted service providers necessary to operate our business:

• Stripe: Payment processing. Stripe handles your payment details under their own privacy policy.
• Shipping carriers: We share your shipping address and contact details with carriers (e.g., USPS, UPS) to deliver orders.
• Analytics providers: We may use Google Analytics or Plausible to understand site traffic. These services receive anonymized or aggregated data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including order fulfillment, legal compliance, and dispute resolution. Marketing contact information is retained until you unsubscribe or request deletion.

Your Rights

You have the right to:

• Access, update, or correct your personal information.
• Request deletion of your personal data, subject to legal retention requirements.
• Opt out of marketing communications at any time via the unsubscribe link in emails or by contacting us.
• Request a copy of the data we hold about you.

To exercise these rights, email us at thecrystalwhore@hotmail.com.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: thecrystalwhore@hotmail.com
Location: West Jordan, Utah