Shipping & Returns
Careful packaging, recyclable materials, Shippo savings, and simple returns. Local pickup in West Jordan.
Shipping
Processing Time
Orders are typically processed and shipped within 1–2 business days. You'll receive a tracking number via email once your order ships.
Delivery Time
Most domestic orders arrive within 3–7 business days after shipping. Delivery times may vary based on your location.
Shipping Rates
We use Shippo to provide you with discounted shipping rates. Exact costs are calculated at checkout based on your location and order weight.
Packaging
Every crystal is packed with care using recyclable and eco-friendly materials. We ensure your items arrive safely while minimizing environmental impact.
Local Pickup
Save on shipping! If you're in or near West Jordan, Utah, select local pickup at checkout. We'll send you pickup instructions and coordinate a convenient time.
Pickup typically available within 24–48 hours of order placement.
Returns & Exchanges
Return Policy
We want you to love your crystals! If you're not completely satisfied, contact us within 7 days of delivery to initiate a return.
Conditions
- Items must be in original, unused condition
- Original packaging must be included
- Customer is responsible for return shipping costs unless item is defective
- Refunds are processed within 5–7 business days of receiving the return
Damaged or Defective Items
If your item arrives damaged, please contact us immediately with photos. We'll arrange a replacement or full refund, including return shipping costs.
How to Initiate a Return
Email us at thecrystalwhore@hotmail.com with your order number and reason for return. We'll provide return instructions and a return shipping label if applicable.
Our Guarantee
Authentic crystals, careful packaging, and friendly support — every order, every time.